FAQ

Quick answers grouped by topic. If you can’t find what you need, email hello@namedrop.io or open a support ticket.

Login and signup

Login codes, signup codes, mistyped emails, Microsoft login trouble, no more passwords →

Recording and playback

Can’t record, can’t hear playback, record on another device →

Account management

Profile won’t update, delete account, change email, switch personal ↔ org →

SSO troubleshooting

Issues with SAML SSO — how NameDrop’s team helps you debug →

Pro features

Why crown icons appear next to some features →

General FAQs

What is a voice signature, why use one, pricing, signup walkthrough →

Send feedback

How to send NameDrop product feedback →